Privacy policy

Last Updated: September 22, 2026

At Comfort core, accessible from, protecting your personal information is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

We collect personal information necessary to process your orders and provide services, including:

Contact Details: Name, shipping address, billing address, phone number, and email address.

Payment Details: Payment card/method details and transaction confirmation (processed securely via Shopify).

Technical Data: IP address, browser type, device information, and site interaction history through cookies.

2. How We Use Your Information

We use your personal data to:

Fulfill and ship your orders and process returns/exchanges.

Communicate with you regarding order updates, customer support, or account notifications.

Improve store performance, enhance security, and prevent fraud.

Send promotional offers and marketing updates (only if you opt-in).

3. Sharing Your Information

We share your information strictly with essential service providers:

Shopify: Our e-commerce platform host that processes and stores data securely.

Logistics & Payment Vendors: Courier services for delivery and payment gateways for order processing.

Legal Compliance: When required by law or to respond to valid legal requests.

4. Data Security & Your Rights

Security: We apply standard security measures to protect your data, though no system is 100% immune to breaches.

Your Rights: Depending on your location, you have the right to access, update, or request deletion of your personal data, or opt out of promotional communications at any time.

5. Contact Us

For questions regarding this Privacy Policy or to exercise your privacy rights, please contact us at:

Email: Contact@thelinen.pk

Phone: +92 324 5544000

Address: P755, D-Block, Sir Syed Town, Factory Area, FSD